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Guest’s feedback is the most powerful tool to understand the success of your business, receive them easily with a very quick but informative survey in B1Menu.
Once the guest finish their meal and request the bill, they will be prompted with the feedback form. Or you can simply give the feedback to any guest at any time.
If the overall feedback average is lower than a specific score, you will be notified by email or SMS instantly, this will help you to overcome an issue on the spot. Your guests will like it to see how you care about them immediately.
The form is completely customizable, you can create the form the way you like. You can ask as many questions as you need, and the survey can be easily created/edited from the admin panel.
You will get a comprehensive report about the results for any period of time.